Last updated: July 13, 2025
Privacy Policy
This Policy describes how fepps.com.br collects and uses your personal information when you visit the website, use our services, make purchases, or communicate with us. We respect your privacy.
We collect your data through different means, depending on how you interact with us. We use this information to:
Communicate with you
Improve our Services
Comply with legal obligations
Enforce terms of use
Protect our rights and user safety
Data You Provide Directly
Contact details (name, address, phone number, email)
Order information (billing and shipping address, payment confirmation)
Account data (username, password, security questions)
Information about your purchases, shopping bag, favorites, and history
Loyalty points, reviews, referrals, and gift cards
Customer support interactions (messages, emails)
Some features require additional data. If you choose not to provide it, you may not be able to access certain features.
Usage Data
We automatically collect information about your interaction with the Site through cookies and similar technologies (pixels, beacons), such as device data, browser type, IP address, network connections, clicks, and sessions.
Third-Party Data
We also obtain data from partners such as Nuvemshop, payment processors, and external analytics providers. This includes information about your interactions with emails or ads we send.
We use cookies to make your browsing and shopping experience smoother and more personalized. Cookies are small files stored on your computer that help the site remember you.
Most browsers are set to accept cookies by default. If cookies are disabled, you may not be able to complete a purchase or register. If you prefer, you can place your order by phone.
We may share your data with:
Partners who provide services on our behalf (IT, payments, logistics, storage, support)
Business and marketing partners (when aligned with their policies)
When you authorize it (such as through social media integrations)
Companies within the same corporate group
In corporate transactions, legal requirements, or to defend our rights
Categories of Shared Data:
| Data Shared | Recipients |
|---|---|
| Identifiers, address, and account data | Internal and external processors |
| Commercial and purchase information | Logistics and payment partners |
| Online activity (cookies, IP) | Analytics providers, ad networks |
We do not share sensitive data without your consent.
Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their policies before sharing your data.
While no system is 100% secure, we use appropriate measures to protect your data. We recommend not transmitting sensitive information through unsecured channels. We retain information only as long as necessary to fulfill its purposes, comply with legal requirements, or resolve disputes.
Depending on your location, you may have the following rights (subject to legal conditions):
Access to your data
Correction of inaccurate data
Deletion of data
Data portability
Restriction or objection to processing
Withdrawal of consent
Appeal in case of denied requests
If you are not satisfied with our response, you may appeal directly or file a complaint with your local data protection authority.
By using our site and providing your data, you agree to this Privacy Policy. Any significant updates will be communicated here.
